Shipping & Returns

Shipping & Returns Information

Processing time
Orders dispatch in 1 - 2 days however, custom made orders will take an extra couple of days depending of the style. Please contact us for details.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns and exchanges
We always do our best to check and test our products before shipping them and we make an extra effort to pack all orders carefully to avoid any damage in the shipping process however, we know sometimes things don't work out or you just have a change of mind.
We gladly accept returns and exchanges. Just contact us within 7 days of delivery at returns@khuyana.shop

Cancellations
We don't accept cancellations but if you need further information, please contact us at customerservice@khuyana.shop 

Note
The following items can't be returned or exchanged:
• Custom or personalised orders

Conditions of return
Buyers are responsible for return postage costs. The items should be returned in their original pristine condition. The buyer is responsible for any loss in value.